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    THE WORLD IS GOING TO END

    May 29th, 2009

    At least it was, about a month ago.

    It should come as no surprise that “disaster marketing” has just as much impact as any other type of marketing effort that’s out there. In fact, media outlets know that when it comes to selling a story, there is absolutely nothing that will do it quite like news of impending doom.

    ImageChef.com - Custom comment codes for MySpace, Hi5, Friendster and more

    Once disaster strikes, it’s nearly impossible to avoid coverage of the event in the media. Every outlet sets up some sort of task force comprised of elite, special forces trained… journalists to cover all aspects of the event in order to protect YOU THE PUBLIC. Well, until the next story hits anyways. As far as the media is concerned, it seems that the ability to strike fear into the public only lasts as long as the public’s attention span.

    Look at the most recent episode of global fear-mongering: The H1N1 virus, somewhat erroneously identified as “Swine Flu” – which you can also thank the media for. The H1N1 virus is actually a potential variant of a virus that has shown to be endemic in humans and birds (as well as in swine). But I guess the Avian Flu (H5N1) trend was too “2007″, so the decision was to go hog-chic this time around.

    Fashion Pig!

    So H1N1 was destined to destroy the world. The flu pandemic caused so much fear in fact that thousands of pigs were slaughtered, under the mistaken impression that it would help to stem the spread of the flu, despite a lack of evidence that any pigs were even infected to begin with. Masks were donned, reminiscent of the SARS outbreak a few years ago. Schools closed. Travel stopped. Bacon afficionados wept. News stations promised round-the-clock updates and “front line” reports the minute they occurred. It seemed like we were all in for an era of trepidation not seen since the Black Plague.

    Well, until American Idol announced their winner anyways. In fact, even before that, people simply started to lose interest in the swine flu outbreak. At least on this side of the Atlantic. Search inquiries started to drop around the beginning of the month (link). But… how could people be so willing to throw caution to the wind like that? The entire population is at risk! Millions could die!

    PANIC

    Well as it turns out, to date less than 100 fatalities have been recorded since the pandemic began (source). In comparison, the flu (multiple strains) kills tens of thousands of people per season (though precise numbers are hard to determine). So, while the spread of the virus still remains a concern, the public’s beginning to see that there really wasn’t as much to fear as they were first told.

    In fact, there’s probably much, MUCH more to fear from the still-deepening financial crisis that’s occurring across the globe. But it’s a lot easier to convey the effects of a flu bug to the public, than it is to explain the effects of toxic mortgages, derivatives, and the parallel banking system. Hell, I’ll freely admit I don’t completely understand it myself. I just fished out those terms from Wikipedia.

    So I guess if we want our next fear-fix, we’ll have to wait for the next potentially crippling disease, natural disaster, bee dissappearance, or Coldplay album release to make its way to the newswire.

    Science News Cycle

    The future of in-game advertising.

    May 3rd, 2009

    In the last post, I attempted to guess at the future of advertising with respect to the gaming experience. I suggested a scenario whereby you’d be able to order a pizza while playing a game, without ever having to leave the gamespace. Well, it turns out that this was in fact attempted (sort of) by Sony and Pizza Hut back in 2005. While playing EverQuest II, as a player you could enter a command into the system which would then bring up the Pizza Hut website.

    Pizza Hut / EverQuest II promotion

    This is not exactly what I had mind, as all this really does is launch a web browser which is outside the game world. But it was certainly a step in the right direction. Merging elements of real life into the game environment is something that’s evolved over the last few years, and it’s been met with equal amounts of positive and negative feedback from both consumers and game developers. The major concern amongst the gaming community is that the inclusion of marketing material into a game detracts from its creative value; if you put an ad for Coke or Pepsi into a game, the entire game essentially becomes one giant advertisement. On the other hand, the industry has to be open to different revenue models that will allow it to remain competitive. At the end of the day, someone has to get compensated. So where’s the middle ground?

    Well, there are some companies that have been trying to strike a balance. IBM, SonyBMG (there’s that name again), and Nike among others have all set up permanent residence within SecondLife, an online world which has been eluding a specific definition since its inception in 2003.

    IBM in SecondLife

    Once a brand makes a transition like this into a virtual world, it changes in a way that marketers and gamers don’t fully understand yet. If you walk into a store “in the real world”, you interact with a brand. It’s the goal of advertising to make this happen (in order to facilitate a transaction). If you “walk” into a store in SecondLife, the distinction between marketing and brand-interaction becomes blurred. If you end up making a transaction, the experience is really no different than if you walked into a physical store.

    The difference between SecondLife and other online worlds however, is that SecondLife has no inherent storyline. There’s no plot distract from, which makes advertising seem less intrusive. It’s almost part of the experience itself. The open ended nature of many modern online games allows for the same kind of “freedom” when it comes to in-game ads. As players find themselves in between a particular set of tasks within the game, they usually congregate in common areas, which provide prime opportunities for advertisers to engage them. At this point, it’s merely up to the advertisers to do what they’ve always been tasked with doing: Provide consumers with an engaging message that persuades them to [trans]act. This doesn’t mean billboards and banners, which seem to be the predominant form of IGA (in game ads) right now. This means being as immersed within the game world as the gamers are. This means understanding their behaviour, and responding to it in a way that is as engaging as the game itself.

    Typical IGA

    An example of such behaviour involves something as simple as traveling within the game world. One of the more tedious aspects of online gaming involves plodding/flying/otherwise moving from place to place. Such a thing can take several minutes, hours, or in some cases, days. So what if a company like RedBull offered an in-game service that would take the player to their desired destination (giving them wings as it were… sorry) for a nominal price (real or virtual)?

    Makes sense, no?


    Welcome to Approaching Theta

    March 26th, 2009

    I figure the first post on this blog should explain the name, which in turn should give readers a sense of what it’s all about. In the 1998 film Pi written and directed by Darren Aronofsky, protagonist Max Cohen is seen sitting in a cafe explaining to onlooker Lenny Myer that when you divide each successive number in the Fibonacci sequence into one another, the result “approaches Theta.” He then explains that Theta is a Greek symbol representing one of the key numbers in mathematics linked to The Golden Ratio, a mysterious and profound concept that manifests itself across several aspects of our Universe.

    The Golden Ratio

    What’s interesting is that (like many ideas derived from the movies) this is only partially true. In actuality, the symbol Phi is more closely linked to this concept than Theta. But unless you’re either versed in mathematics or take the interest to research it further (the latter applies to me), you’d be among those confidently distributing “the Theta hypothesis” at your next dinner party.

    What I’ve realized is that there are a lot of similarities to this albeit unintended deception in the world of Digital Marketing, a world that I’ve been a part of for the last several years. At some point, we’ve all met a Max Cohen who attempts to explain a concept like Online Segmentation or CPM ad campaigns, but fails to do so because of errors in communication or what have you. We’ve all been in Lenny’s shoes, blindly adopting the explanation and treating it as gospel. In fact as far as the world of Digital Marketing is concerned, I’d wager that there are thousands of Theta hypotheses out there, influencing corporate decisions and consumer behavior.

    The important question doesn’t really have to do with the perceived “wrongness” of such hypotheses though. I think there’s a lot more value in examining the responses that are generated as a result. Let’s look at the recent atmosphere surrounding two social networking darlings. Facebook has been receiving seriously negative feedback in light of its new layout, whereas Twitter is positioning itself to be the next emerging giant in the marketplace. Should Facebook focus on figuring out “what went wrong”, in order to self-correct? Should they primarily try to understand what Twitter is doing correctly that’s driving their success? Or is there more value in evaluating the landscape for what it is; constantly in flux. It could be that by the time they’ve re-evaluated their Theta hypothesis and executed a new strategy, consumers will have moved on, even beyond Twitter, to the next greatest thing.

    Facebook vs Twitter

    The over-arching theme for this blog involves looking at Digital Marketing from that perspective. Rather than wrestling with the semantic innards of concepts like Social Networks, Microsite Campaigns, Mobile Subscriber Turnover and the like, I’ll be discussing how those concepts drive responses and stimulate change (if any) in an industry that refuses to remain static and easily understood.

    There’s also the fact that “Approaching Phi” was a rather unwieldy blog name. But I digress.

    Enjoy.